Safety

Safety is our number one priority.

Using the latest technology and the best American made parts available; Galaxy Fun Park has engineered state of the art trampolines that are a bounce above the rest! We cut no corners and spared no expense to bring you the safest, high-end jumping experience anywhere. From the rebound material developed by NASA, to the laser cut steel frame, to the Reduced Impact Technology provided by its flexible support system, we promise you will not find a safer place to jump than Galaxy Fun Park!
While there is no question that inherent risks are part of any sport or physical activity, we strive to make your trampoline experience as safe as possible. Trained court monitors are always present during all hours of operation.

Galaxy Fun Park Indoor Trampoline Park offers a safe, all new patent-pending double trampoline system for your enjoyment. We offer something for almost every age, size and shape, regardless of skill level. Please keep in mind, it is a physical activity. Participating in any open jump sessions, fitness classes, or extreme sports such as dodgeball, and volleyball, has the potential for serious accidents that unfortunately cannot be eliminated altogether without jeopardizing the essential qualities of the activity.

Your job? To HAVE FUN, but JUMP SAFE while you are on the Galaxy Fun Park trampolines. In an effort to reduce the potential for injury, we ask that you become familiar with and follow the rules below and, even more importantly, keep all your activities and movements within your own personal limitations and comfort level. DO NOT ATTEMPT anything that you are not capable of. Court monitors help ensure that rules and regulations are followed. Participants should not jump on a Galaxy Fun Park trampoline without a court monitor present. In addition:

• Everyone that enters the Galaxy Fun Park trampolines must have completed a valid/signed Galaxy Fun Park waiver. Those 18 and under must have it signed/completed by their parent or legal guardian.
• You may not have anything in your mouth (gum, candy, etc.) on the Galaxy Fun Park trampolines.
• Empty your pockets entirely.
• Do not sit or lie on the trampoline. If you are tired and need to rest, you must sit next to the trampoline walls
• No pushing, tackling, running, racing or horseplay of any kind.
• Do not touch or hang on any of the top pads of the trampoline.
• No double bouncing.
• Single flips are allowed. No double flips, and do not flip over the pads.
• No more than 2 flips in a row.
• Flips and other tricks can be dangerous….perform at your own risk.
• You can bounce and flip off the sidewalls, but you must land on the first trampoline next to the wall you bounced off of. You must be in control of your body at all times.
• Do not attempt anything outside of your personal limitations or abilities.
• Jumpers are separated by size as best as possible. Be aware of those around you and jump with people that are of similar size.
• Follow all rules, and please keep in mind that this is a listing of just some of our general rules. It is not an all-inclusive list, and rules are subject to change.
• Failure to follow any of these, or other, rules at Galaxy Fun Park can/will result in the loss of your jump time.
• NO ONE allowed on ANY court without an appropriate wristband.
• We reserve the right to TAKE AWAY anyone’s wristband.
• NO JUMPING UNDER THE INFLUENCE of anything, EVER!
• Foul language WILL NOT be tolerated.
• NO food, drink or gum allowed on the platform or trampolines.
• NO objects WHAT SO EVER allowed in pockets (cell phones, glasses, keys, etc…).
• NO sharp objects like belt buckles, studs or jewelry allowed, NO EXCEPTIONS!
• NO shoes allowed on trampolines.
• GALAXY FUN PARK SOCKS are required for all jumpers. You must leave shoes, clothing and other loose items in lockers or cubbies. Items left laying around will be picked up and removed from area.
• NO sitting on trampolines ANYWHERE, ANYTIME!
• NO touching or leaning on nets.
• ALWAYS walk onto platforms.
• BOUNCE AT YOUR OWN RISK.
• STOP YOUR BOUNCE by flexing your knees as your feet come in contact with the trampoline.
• FOLLOW all park rules and the Court Monitor’s instructions. HAVE FUN, FLY SAFE!

HAVE FUN, FLY SAFE!

GALAXY FUN PARK is a member of the ASTM Section F24 Standards committee: http://www.astm.org/COMMITTEE/F24.htm . The ASTM is a multi-industry organization that sets standards for safe operating practices and procedures.

On each trampoline area we have Galaxy Jump Zone Monitors that have responsibilities to include but are not limited to: Monitoring arenas for play that can lead to unsafe conditions and injuries. Keeping jump arenas from becoming overcrowded – by continuously counting how many people are in an arena at one time and limiting entry to new jumpers until space allows.

Stopping unsafe jumping immediately, including removing a guest from an arena if they fail to discontinue such activity when asked. Providing jumpers with coaching on how to safely use each arena. All springs between trampoline beds are fully covered, ensuring jumpers cannot fall on, through or be directly injured by springs. Along with the Jump Zone Monitors we have full time staff regularly maintaining our equipment, performing daily inspections to identify and replace worn down parts.

Redundant Beds – Every portion of our jumping arenas have had redundant nets installed. These nets act as a secondary safety net underneath the trampolines. So in the unlikely event a trampoline bed fails, there will still be something there to catch you.

Padded Posts – pads are secured to all metal posts in the jumping arenas to protect jumpers from injury. Extra Netting – the netting around the top of all arenas is up to 6’ above the arena’s pads. This is to ensure that no one can fall over the top of the arenas after a rather wild or high jump.

Safety video – we have a constantly running safety video near the check-in area at our parks. Our front desk personnel direct all customers to watch this video before jumping. It is essential you and your loved ones watch this quick video before starting to enjoy our clubs. We even make it available to you to view online via our YouTube channel.

Socks – we have Galaxy Fun Park’s no-slip socks available to purchase for $2 before you start jumping. Wearing this type of sock will reduce slipping and friction burns, ensuring you all have a much better time. Safety & Jumping Rules Signage – safety signage is placed throughout our parks – and our Galaxy Fun Park Staff will gladly remind you of these rules should you happen to “forget” while you’re having fun.

Reserved Area For Younger Jumpers – in our primary jumping arena, we have installed curtains that can section off about 1/3 of the arena for younger, less experienced jumpers. Ensuring that more confident jumpers can have their fun while not endangering the newbies.

CLEAN

As a venue that hosts scores of guests every single day, cleanliness is a big concern for Galaxy Fun Park.

We expect our staff to routinely monitor our restrooms, party rooms and common areas to ensure they are clean and free of debris. Always let us know if you see an area needing immediate attention. On Fridays, Saturdays and Sundays we have roaming Galaxy Fun Park Staff team members whose sole responsibility it is to keep our bathrooms and common areas ready for your enjoyment. We provide anti-microbial hand sanitizer throughout our facilities, and encourage our jumpers to use it frequently.

FUN

At Galaxy Fun Park, we take our customer service seriously. Our entire team is focused on ensuring that our mantra of “Safety First” is made possible at all times. We encourage our guests to provide their feedback to our managers. Your comments and ideas enable us to continually improve the Galaxy Fun Park experience for everyone.

Although we are focused on safety first, our team’s objective is to ensure you have a great time, while not hurting yourself or anyone around you. So, if one of our staff’s calls you out, please be sure to listen to them, because it’s quite likely you didn’t remember one of our safety rules and the people around you may not be having as much fun as possible. We encourage all customers to watch our safety video as part of the check in process. Doing so ensures jumpers wont accidentally break the rules and get into trouble with our staff. That’s no fun.

We have multiple private and semi-private party areas, perfect for birthday parties, family gatherings and special events. In fact, parties and special group events are one of the biggest reasons people come to Galaxy Fun Park. We have created individual zones within each Galaxy Fun Park where people of all skill levels can have fun. If you have always dreamed of being able to do a slam dunk (we’re talking to the more vertically challenged of those among us), then check out our “Dunk Zone”. If you have recently reminisced about your grade school battle ball/dodge ball days, look no further than our Galaxy Dodge Ball arena. Need to work on that back flip? Then stretch out in our open jump arena. Or freestyle jump into our unique big bag jump.

ACTIONS AND BEHAVIORS WE ASK YOU TO BE MINDFUL OF WHEN VISITING GALAXY FUN PARK WARNING:

Trampoline jumping is a very physical activity and thus is inherently dangerous. We must advise that you will be jumping at your own risk and remind you to jump within your ability. Waivers must be signed by or on behalf of all jumpers. Without a signed waiver, you will not be allowed to jump. If you fall, don’t try to catch yourself with your hands. Duck and roll. No running please. If you need to take a break, either leave the arena or sit along the side pads between the angled side wall trampolines and the flat floor trampolines. When existing a jumping arena, please walk off, do not jump off. Watch out for smaller kids. Always give them right of way.

No Jumping over other jumpers. One person at a time jumps into the bag jump. Please wait for the person in your lane to exit the pit before taking off down the runway. Make sure to empty your pockets before jumping – what’s left in your pockets when you start jumping won’t be in there for long. If you land on the pads in between the trampoline beds, be sure to bend your knees. It will soften your landing and help avoid injury. We do not allow double jumping – where one jumper uses his/her own weight to launch another jumper on the same trampoline to bounce higher. Practice safe bouncing off the angled walls – do not flip off of the walls at any time – this can lead to serious injury.

Either jump onto the side walls with your back or your feet, being sure to return to the flat trampoline bed with both feet. Please don’t chew gum while jumping – it may end up on places no one will appreciate, and can cause a choking hazard. Play dodge ball at your own risk, and understand that if you purposefully throw balls at other players’ head or face or with unnecessary force, you will be asked to leave the park. Please do not hang on the basketball hoops – yeah, it’s fun, but isn’t very good for our basketball equipment. Don’t let your friends convince you to do tricks you are not comfortable with. Keep and consume your food and drinks in the party rooms and café table areas. While we agree, it would be funny to watch you try to drink/eat while bouncing, much more of your drink/food will end up on you and around you than in your mouth, and guess who ends up cleaning it up (our Galaxy Fun Park Staff…).

Wash your hands, often – Galaxy Fun Park is open to the public year round. While we have invested in state of the art cleaning methods and supplies, it is still a good idea to wash your hands or use hand sanitizer frequently.

HAVE FUN, FLY SAFE!

•  Can I wear my own socks or shoes?
  No you have to wear our jumps socks ($2.00) while you jump. Our jump socks are reusable for future use, if they are in good condition.

• What should I wear?
  Closed toe shoes! Closed toe shoes! Closed toe shoes! If you are going to jump (trampolines) make sure you wear something comfortable! All other attractions require CLOSED TOE SHOES. You will be having a blast and getting a great workout so exercise gear is fine.

• Is Galaxy Fun Park Dangerous?
  Galaxy Fun Park has patented safety technology and engineering in an effort to make your jumping experience as safe as possible. Like any vigorous sporting activity, injuries can and do occur. However, injuries are rare and usually quite minor. A recent study of trampoline parks across the US found an injury incident rate of 0.02%, with the most common injuries being trampoline burns and bruises. Follow our safety rules and the chances of injury are even less.

• What do I do with the socks after I am done jumping?
  The socks are yours to keep and bring back for future jumping!

• Do I need to fill out waivers if my child has been there before?
  Electronic waivers are valid for the period of one year. Please call us to verify if you are in our database. Paper waivers may be printed off from our website. These waivers are good for one day only.

• Can I bring in outside food or drink?
  Galaxy Fun Park does not allow any outside food or beverages to be brought in, except for cakes/cupcakes that are part of a reserved birthday/group package complete with private room rental.

• Is there an entry fee for parents or family who want to stay and watch?
  No, there is only a fee for those who book time to jump on the trampolines or run through the Galactic Laser Battle, race through the Galaxy Speedway, challenge the Orbital Spin Zone, explore the Mission Control Station or test their climbing skills on the Spacewalk Ropes Course. We welcome all parents/guests to stay and watch from our couches, or enjoy TV in our concession area.

• Are my birthday party activities with the general public?
  With the the Blast Off Party and the Space Mission Party, all activities will be done with the general public.

• Is my deposit refundable?
  Your deposit is transferable based upon availability. Deposits are non-refundable. If cancellation is needed, your deposit will be applied to a Galaxy Fun Park gift card.

• How early do we need to check in for birthday parties? Do the guests of the party have to arrive at the same time as well?
  We recommend the entire party checks in at least 15 minutes prior to your first activity. This gives our staff time to check waivers, take care of last minute details, and receive socks and wristbands for guests. Following this recommendation will help ensure that your party starts their activity as scheduled and does not lose out on any scheduled time.

• What times of the day and what days do you host parties?
  Please visit www.GalaxyFunPark.com to check on party availability.

• Can I sign for kids of the party that aren't mine?
  No. Waivers for minors (those 18 or under) must be signed by the Minor’s parent or legal guardian.

• How do waivers work if I bring in my child’s friend?
  Waivers MUST be signed by a legal parent/guardian and filled out completely in order for us to keep it on file for a year. The parent can download the waiver and sign it, then have the child bring the signed waiver to Galaxy Fun Park.

• Can I upgrade my package at any time?
  Yes, however, upgrades are subject to availability and times.

• Do you have invitations? If so can they be mailed to me?
  We do have invitations that come with your party package. There is no extra charge, and the invitations will be sent via email for your use.